Terms and Conditions

OVERVIEW - This website is operated by Rosegarth Wellness. Throughout the site, the terms “we”, “us” and “our” refer to Rosegarth Wellness.  Rosegarth Wellness offers this website, including all information available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.  This regulates the Agreement between 'you' the customer and www.rosegarthwellness.com.

By placing an order with Rosegarth Wellness you are offering to purchase the goods detailed within that order, which Rosegarth Wellness may or may not accept at their sole discretion.

You undertake that all details you provide for the purpose of ordering or purchasing goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the costs of the products you are purchasing.  We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

If for any reason your credit card details are incorrect or there is not enough money in your account or for any other reason the order cannot be processed, Rosegarth Wellness will have the right to rescind and upon their election to do so, the order will be cancelled.

If there are any changes to the details supplied by you, it is your responsibility to inform Rosegarth Wellness as soon as possible.

We may revise these terms and conditions at any time by updating this posting.

Your statutory rights are not affected by these terms and conditions.

All the photographs on this website are the property of Rosegarth Wellness. All rights reserved.

ORDERING - You are deemed to place an order with us by ordering via our online checkout process. We will send you an order acknowledgement by email, detailing the products you have ordered.

Our acceptance of an order takes place when we dispatch the order to you. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately unless we have notified you that we do not accept your order or you have cancelled your order for any reason.

Regrettably, sometimes we may have to refuse to accept an order:

(a) where goods are not available (although we will aim at all times to ensure the website is as up to date as possible in terms of stock levels)

(b) where we cannot obtain authorisation for your payment

(c) If there has been a pricing or product description error

(d) If you do not meet any eligibility criteria set out in our terms and conditions

(e) If the order is to be delivered outside of Mainland UK. For orders outside the Mainland UK, please contact us

(g) If we believe your order is for commercial or other non-domestic concerns.

We reserve the right to cancel any order that we deem offensive.

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. Prices for our products are subject to change without notice. 

In the case of international delivery, please note that Rosegarth Wellness are not responsible for any customs, import duties or tax for orders being delivered to any destination, or for any delay this may cause to your delivery as a result. These are the sole responsibility of the buyer. Rosegarth Wellness are not responsible for any damage or loss that occurs through improper shipping practices. 

 

LIABILITY - We attempt to ensure that the information available on the website at any one time is accurate. However, Rosegarth Wellness assume no duty to update such information and cannot guarantee that it will be fault-free.

Rosegarth Wellness does not accept liability (except as set out below) for any errors and omissions in the presentation of goods on the website and reserves the right to change information, specifications and descriptions of listed goods and products at any time. Rosegarth Wellness will, however, do its best to correct any errors and omissions as quickly as practicable after being notified of them.

Rosegarth Wellness does not make any warranty that the web site is free from infection by viruses or anything else that has contaminating or destructive properties.

Rosegarth Wellness will only be liable for loss up to a maximum total of the price of the product purchased in respect of any claim.

Use of the site content

The copyright, design rights and artwork on the web site belong to Rosegarth Wellness. All other intellectual property rights are reserved. This website is for personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer or sell any information obtained from this website. You may only download to your personal computer for viewing purposes and print out a number of pages of this web site for your personal use.

The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colours of the products. Your product may vary slightly from those images. 

Discount Codes 

From time to time, we may offer promo codes which may apply to any, or certain specified purchases made through the website. Each Promo Code will be subject to specific terms & conditions specified at the time the promo code is issued (including the length of time to use the code) in addition to those mentioned in these terms and conditions. Only one promo code can be used against an order at any one time. A promo code can't be applied to an order after that order has been placed. A maximum spend limit of £500 (or equivalent local currency) pre-discount applies per order. Certain brand or product category exclusions may apply so we’ll let you know if you can't use your promo code on anything before you complete your purchase. If the promo code has expired, you won’t be able use it. We’re afraid we can’t accept any responsibility once we have given you a promo code and we are not obliged to provide you with a replacement if it gets lost and/or gets used by someone else as this will result in the promo code being cancelled. If a promo code is offered on the website and can’t run properly because of fraud, tampering, technical errors or anything else that is beyond our control which affects the running, administration, security or fairness of the promo code, we reserve the right to cancel, modify or suspend the promo code. Promo codes are non-transferable and cannot be exchanged for cash. If you receive a promo code, it can only be used by you on your own account for the purpose for which it was issued. You must keep it confidential and only use it for making your own orders on Rosegarth Wellness. Don’t pass your code directly on to others or make it available to others (for example, posting it on social media or on a forum). If we believe that at the point of purchase or retrospectively you are abusing the use of promo codes in any way (for example, selling them to others), we reserve the right to cancel your promo code or suspend/close your account without letting you know beforehand.

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Miscellaneous

You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.

If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions, which shall continue to have full force and effect.

Only the parties to these terms and conditions may seek to enforce them. Nothing in these terms and conditions is intended as granting any persons who are not parties to these terms any rights under the Contracts (Rights of Third Parties) Act 1999.


By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Questions about the Terms of Service should be sent to us at sales@rosegarthwellness.com